In ‘root structure’ all the other mail folders are created under the default Inbox folder.Īs a result of this Outlook will neglect the Sent Items and Deleted Items folder that are already present on the server and will create some local ones of its own creating issues like Outlook IMAP (This Computer Only). When IMAP mailbox is based on a ‘root structure’ then Outlook may not always recognize the exact folders. Solution 3: One can also Root his/her Mailbox This will make searching easier in the Notepad. Now, if you got lots of folders, then you can make a quick export of your folder names to a txt-file. Then it will use the folder that matches. If the XLIST command is not supported by the mail server then Outlook will look at the names of the folders. Solution 2: Sent Items Folder is Not Presentįirst, you have to check the folder list that there is any folder named “Sent Items” is present or not. Then you need to ask your ISP for the URL of your web-based mailbox or the correct location of the options if you are not able to find it. Then you will find options to save your Sent items, Deleted items, and Draft items at an appropriate location. Make sure that the correct folders are assigned on the mail server as this might resolve the issue.įirst, you have to log on to the web-based interface provided by the ISP hosting (IMAP mailbox). Solutions to Eliminate the Outlook IMAP (This Computer Only) Issue Solution 1: On the Mail Server, Assign Correct Folder

He/she has to export the folders on a regular basis to create a backup.

Also, a user cannot create a backup of the OST file to recover the appointments and contacts from it in an easy way. To move them to a new system or a new profile, one has to export the content of non-mail folders to a PST file format. This creates problems for users as it is a fact that one can not move an IMAP. Most of the users do not use the IMAP OST file for calendars and contacts. Moreover, a user with just one email account in their profile is likely to have only one data file. Instead of using two different data files one for IMAP email and one for calendar and contacts. Outlook uses an OST file for IMAP account and stores appointments, tasks, contacts, and notes in the IMAP data file, in the folder (This computer only). Reasons Behind the Occurrence of Outlook IMAP (This Computer Only) Issue There is any solution using which I can eliminate this issue?” But there are no “Sent Items” or “Deleted Items” options. I tried to set the account settings for my IMAP account. The most confusing part was that they are saved to a Sent Items folder but are saved into Sent Items (This Computer Only). “Today I configured Outlook with an IMAP account and noticed that my Sent Items are not being saved to the mail server.

Imap folders not syncing outlook 2019